What we collect
If you send the contact form, we collect the name, email address, and message you choose to provide. We use that information only to respond to your inquiry, discuss requested work, and maintain normal business records related to that conversation.
The site also uses Umami, a privacy-focused analytics service operated by Phoenix Fire Technology, to understand basic website traffic. This can include the page visited, referring page, browser and device type, approximate country or region, and the time of the visit. The marketing site does not use advertising cookies or cross-site tracking.
How information is used
- To reply to questions and project inquiries.
- To provide, improve, secure, and understand this website.
- To prevent spam, misuse, and technical problems.
- To meet legal, accounting, or contractual obligations when they apply.
Sharing
We do not sell personal information. Information may be processed by service providers that operate the contact system, email, hosting, security, or analytics infrastructure. It may also be disclosed when required by law or when reasonably necessary to protect the company, its systems, or others.
Retention and security
Contact messages and related business records are kept only as long as reasonably needed for the inquiry, an ongoing business relationship, legal obligations, or security. Phoenix Fire Technology uses reasonable technical and organizational safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your choices
You can contact us to ask about, correct, or request deletion of personal information you submitted through this site, subject to records we must retain for legal or legitimate business reasons.
Other websites and products
This site links to Torch Card, Moon-Journal, MOMENTS, and other external services. Their own privacy policies govern information collected there. This policy does not replace the product-specific privacy notices published on those websites.
Changes
We may update this policy as the website or legal requirements change. The effective date above will be revised when a material update is published.
Contact
Questions about this policy can be sent to chris@phoenixfireit.com.